Privacy Policy
Last updated: 03 September 2026
FatBobs respects your privacy. This policy explains how we collect and use personal information when you use our website or shop with us.
Information we collect
We may collect information such as:
- Name and contact details
- Billing and delivery addresses
- Order and payment information
- Messages you send us
- Website usage, device and browser information
- Marketing and cookie preferences
Payment details may be processed directly by our payment providers.
How we use your information
We use personal information to:
- Process and fulfil orders
- Take payments and arrange delivery
- Provide customer support
- Manage returns and refunds
- Operate and secure our website
- Improve our products and services
- Meet legal and accounting obligations
- Send marketing where permitted
We process information where necessary to fulfil a contract, comply with the law, pursue legitimate business interests or where you have given consent.
Sharing your information
Where necessary, we may share information with trusted service providers including payment processors, delivery providers, website providers, technology services and professional advisers.
Our website may also link to third-party retailers or services. Information you provide directly to them is handled under their own privacy policies.
Cookies
We use cookies and similar technologies for website functionality, preferences, analytics and other permitted purposes.
See our Cookie Policy for more information.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose it was collected, including legal, tax and accounting requirements.
Your rights
Depending on the circumstances, you may have rights to access, correct, delete, restrict or object to the use of your personal information, and to withdraw consent where applicable.
You can also complain to the Information Commissioner’s Office (ICO) if you have concerns about how your information is handled.
Contact
For privacy enquiries, contact:
enquiries@fatbobs.co.uk